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CCG offers on-site corporate training.  We will talk about your training objectives and your team and customize courses to meet your needs.  Some of the courses we offer include:

Process Improvement Methodologies;

A Primer
1/2 day


Overview of several different PI methodologies; how they are different and how they fit together. 


Specific topics include:


  • Why Implement Process Improvement? 


  • Overview of Models:



CMMI for Services

ISO 200000

ISO 9001:2015


  • How Do They Fit Together?


  • Relevant Models – A Summary

CMMI Introduction

2 days

An introduction to the SEI's Integrated Capability Maturity Model (CMMI).


Specific topics include:


  • What is a CMMI?


  • Process Improvement Overview

  • Various representation and models


  • Maturity Levels


  • Capability Levels


  • Details about each process area in levels 2-5


  • Ratings / Appraisal


  • How does CMMI fit with other models and​ frameworks?

Lean 101
What Is It & How Do I Make It Work?

1 day

  • Introduction to Process Improvement (PI)

  • Lean – Key Concepts

  • Success Factors / Why Improvement Efforts Fail

  • Implementation steps

  • Change management / organizational management

  • Measurements

Process Mapping 101

1 day

An introduction to process mapping.  This is a hands-on workshop to introduce the fundamentals of process mapping to a team / organization.  More process mapping experience comes from assisting with actual process mapping and documentation activities for the organization.

ITIL Overview

1 day

A summary of ITIL (Information Technology Infrastructure Library): why it is important, why you would use it and how it ​fits with other models 

ISO 9001:2015 Introduction

1  1/2 - 2 days

An introduction to ISO 9001:2015 quality management framework.


Specific topics include:


  • What is ISO 9001:2015?


  • Process Improvement Overview

  • Why would you want to implement ISO 9001:2015?


  • Detailed discussion about each ISO 9001:2015 ​section:





  • Details about each process area in levels 2-5


  • How does ISO 9001:2015 fit with other models and frameworks?

  • Understand the differences between ISO 9001:2008 & ISO 9001:2015

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